Website maintenance
Keep your website running without having to think about it. The least flashy service we offer, and the one that prevents the most expensive problems.
What happens if a website isn't maintained?
An unmaintained WordPress website ages fast: plugins fall out of date, security holes appear, and one day the form stops sending without anyone noticing. The problem is almost never visible the day it starts. What to do and how often is laid out in WordPress maintenance: what to do and how often.
Maintenance isn't insurance you'll never use: it's what keeps a website built with real effort from degrading in six months. Updates, tested backups, monitoring and a person to call when something isn't working. The security side is covered in how to protect your website from hackers.
Advantage 01
Backups we actually test
Having a backup is useless if nobody has checked that it can be restored. We verify it, because the day you need it is not the time to find out it was broken.
Advantage 02
Update without breaking anything
Updating blindly is the fastest way to take a website down on a Friday. On the higher plans, we test first in a separate environment and then push to production.
Advantage 03
Someone to call, not a form
When your website goes down, what you need is an answer, not a ticket number. Response time is put in writing and varies by plan.
4 to 48 business hours depending on the plan
How do I get started?
Four steps, zero hassle.
Free consultation
30 minutes, no strings attached, to get to know your business.
Strategy and contract
A custom plan with measurable goals.
Kickoff
You hand over the materials and the project gets moving.
Execution
We execute, measure and report every week.
“Lucuma delivered a lightning fast website that finally shows up on Google. Traffic and inquiries went up from the very first month.”
Frequently asked questions
We answer your questions before we start.
Is hosting included?
No, it's billed separately and always stays in your name. If you'd rather we manage it, it's added as a pass-through cost, with no markup for us.
Can I sign up if you didn't build my website?
Yes. We first review its current state and tell you if anything needs fixing before we start. Sometimes there's technical debt worth paying off first.
What are content change hours?
Monthly time for you to request changes: a piece of text, a photo, a new product. Unused hours don't roll over, and if you need more, we quote it before doing the work.
What if my website gets hacked?
With verified backups, we restore the last clean version and close the hole they got in through. Without backups, the alternative is usually rebuilding it, which costs much more than the plan.
Is there a minimum commitment?
Three months minimum, like our other monthly services. After that, you can cancel with 30 days' notice.
Round out your digital strategy
Let's talk for 30 minutes.
Free, like friends.
Tell us about your business and we'll tell you how to grow. No commitment.